How ClickUp and Drata Help Streamline SOC 2 Compliance

With the proliferation of cloud platforms, the exposure to online threats such as phishing, data theft, and risk continues to rise.
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by Drata

November 18, 2021

So, how vulnerable to a cyber attack is your business?

According to the FBI’s 2020 Internet Crime Report, 791,790 cybercrime complaints and losses exceeding $4.1 billion US Dollars were reported to the Internet Crime Complaint Center. This was a 69% increase in total complaints from the year before in 2019.

Within the US alone, 1,506 data breaches were reported in 2019, and by 2020, the average cost of a single data breach across all industries worldwide has increased to about $4M.

As the world continues its journey into the digital age, along with the rise of cybercrimes, it has become more apparent and critical for companies to tighten up their cyber security and prove to their customers just how serious they are when it comes to data protection.

Security and compliance are important factors for companies, no matter how small or large they are, or how long they’ve been in business.

The Importance of a Strong Security Posture

To combat cyber threats, companies must build a strong security posture to ensure they have the latest tools, systems, and controls in place to combat cyber threats.

A strong security posture can be maintained using automation in part by continuously monitoring various controls across the organization. It plays a key role in your company’s overall ability to manage the impacts of online attacks and allows companies to comply with regulations as they continue to scale.

A company’s ability to detect, prevent, and respond to online threats can help strengthen its credibility and instill trust in partners and customers.

So when you’re building your security posture, it’s imperative that your company invests in a secure client, project, and task management software like ClickUp

Using ClickUp as a Secure and Efficient Ticketing System for SOC 2 Compliance

ClickUp is a work platform designed for teams across different industries. Businesses use our comprehensive tool for many use cases, including customer service project management. And in the case of SOC 2 compliance, companies can lean on ClickUp to help with security incident tracking, granting/removing employee access, vulnerability management, and more.

As part of our ongoing commitment to protecting your security, ClickUp is SOC 2 Type 2 compliant, and a proud Drata partner.

As one of the leading productivity platforms available to all businesses, ClickUp offers tons of powerful and customizable features to help your team capture, track, view, and manage customer issue reports, and transform your client-facing tasks and communication:

  • Agile-Scrum Dashboards: get a high-level view of your customer support workflow and monitor your team’s defect tracking progress

  • Sprints: hop, skip, and jump over every bug with agile sprint planning

  • Assign Tasks: assign tasks to one or several team members

  • Docs: Your customer support team and development team can collaborate efficiently by editing, sharing, and tracking issues on the same doc

  • Custom Task Statuses: create a custom workflow by giving your issue tracking projects unique statuses, like ‘identified,’ ‘resolved,’ etc.

With ClickUp, your team can rest easy knowing that they’ll have the right tools to operate and solve customer-related issues faster.

Get started and download ClickUp on all your devices.

Combining Security, Automation, and SOC 2 Compliance with Drata & ClickUp

Now that you’ve become more familiar with how secure ClickUp is and what it can do as a ticketing system, the next item of business is to take the first steps in your own compliance journey.

Drata is a security and compliance automation platform that continuously monitors and collects evidence of your company’s security controls while streamlining workflows to ensure audit readiness.

Whether it’s SOC 2, ISO 27001, or HIPAA compliance, Drata helps you implement, monitor, and collect evidence of the necessary safeguards to protect internal and external data and meet industry standards—and it does it through automation.

Hundreds of today’s fastest growing SaaS companies, from startups to large enterprises, use Drata to automate their security and compliance programs.

Since auditing tasks can be time-consuming and repetitive, Drata’s automation technology reduces the number of human errors, improves consistency, and allows companies to stay secure and compliant as they grow, saving hundreds of hours per year proving their security posture before, during, and in between audits.

Integrate ClickUp to Drata to further enhance your company’s security and compliance posture and save dozens of hours per month otherwise spent manually testing and collecting evidence of controls related to vulnerability management and incident response.

Use Drata to automate control monitoring and evidence collection, personnel onboarding, and asset tracking, and ClickUp to bring all your work in one secure place and improve your team’s efficiency.

Integrating these two powerful apps will streamline daily operations and compliance workflows, strengthen your company’s cybersecurity, and mitigate risks associated with human error and cyber threats.

Connect Drata to ClickUp today to level up your company’s online security measures and streamline your ticketing system.

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How ClickUp and Drata Help Streamline SOC 2 Compliance