As an HR technology provider, security has always been top-of-mind for the Pequity team. When you’re dealing with compensation data, you’re dealing with something that’s extremely sensitive. We wanted to ensure early on that we were following best practices from a security standpoint and giving our customers and prospects peace of mind.
The need to move quickly and effectively is ultimately what catalyzed our decision to utilize an automation tool.
Our team spent several weeks assessing different compliance automation providers and getting referrals from our network. While Drata’s technology was easier to navigate and more automated than the others, what ultimately sold us was their customer support.
We knew we’d need a personalized touch to ensure we were successful in our SOC 2 efforts. We didn’t want to feel like we were being put through a sausage grinder process without any real help or guidance after the contract was signed.
Drata wowed us from day one with their follow-ups, outreach, and willingness to go the extra mile for us. Our assigned support reps were there every step of the way, and we were pleasantly surprised to have Adam, Drata’s CEO, join a number of the calls as well. How often do you get a CEO on a customer call?
In one particular instance, we needed a custom enablement document to help us set up the proper controls with our cloud provider. The attention to detail and genuine desire to help was a huge benefit to us throughout the process. Without Drata and their team, it would have taken an additional 3 months of effort to obtain SOC 2. Not to mention all the hours the Pequity engineering team would have had to spend on this, vs. building our product.
We’re currently in the process of obtaining our SOC 2 Type II with Drata’s support. Since Drata continuously monitors our controls, we feel secure in our ability to stay compliant and easily remediate when necessary.
The decision to work with Drata ultimately came down to personal touch and customer support for us. If we're signing an enterprise agreement, I want relationship building and long term commitment. I don't want to be a ticket in a chat on your website.
Close more sales and build trust faster while eliminating the hundreds of hours of manual work that used to go into maintaining your SOC 2 report and ISO 27001 certification.