A UK-based financial services firm had watched its audit and assurance workload triple in three years, reaching 54 audits in a single year for one entity alone. Compliance had stopped being a function and started being the day job for multiple people. With a board mandate requiring ISO 27001 and SOC 2 certification the following year, and a multi-jurisdiction expansion already on the roadmap, the firm needed more than a compliance tool. It needed an operating model it could actually scale.
[ The Problem ]
When Audit Volume Triples, Manual Compliance Becomes a Full-Time Crisis
The UK entity had absorbed a 300% increase in audit volume over three years, with no corresponding increase in automation or tooling. Evidence gathering was manual, supplier assurance was consuming material staff time, and the team had effectively become a compliance operations unit by default.
A board mandate then converted that chronic drag into a hard deadline: ISO 27001 and SOC 2 certification for the UK entity, with a January kickoff and Q3 completion target. At the same time, the firm needed a solution that could extend to Ireland, Spain, and additional regions without requiring a separate tool or a separate compliance program for each. The cost of inaction was not just inefficiency. It was the risk of entering a multi-year certification program with infrastructure that could not support it.
[ What they needed ]
The firm needed to accomplish several things simultaneously, not sequentially:
- Cut audit and assurance workload by approximately 50% through automation
- Launch ISO 27001 and SOC 2 programs with a defined January start date
- Design a compliance architecture that could serve multiple regulated entities without duplicating effort
- Preserve jurisdiction-specific structure for entities operating under different regulatory regimes
- Automate supplier assurance and security questionnaire responses at scale
- Integrate with an existing group risk management platform without replacing it
- Establish a phased rollout model that could expand to additional countries and frameworks over time
[ Why Drata won ]
Selected over Vanta, Drata's multi-entity workspace architecture gave the firm a compliance operating model it could scale across jurisdictions without rebuilding from scratch.
Multi-entity architecture fit: Vanta could not match Drata's Workspaces model for a firm that needed shared controls across entities while preserving jurisdiction-specific structure for regulated subsidiaries. That was the central evaluation question, and it was not close.
Audit automation depth: With 54 audits completed manually in the prior year and a 50% workload reduction target, the firm needed evidence automation that could operate continuously across multiple frameworks. Drata's automation depth was a material differentiator against both alternatives.
Phased commercial design: The firm was not willing to buy the full future state on day one. Drata's ability to start with a UK-first scope, lock in future pricing logic for additional jurisdictions, and align the contract start date with implementation readiness turned commercial flexibility into a genuine enabler.
Trust Center and questionnaire automation: Supplier assurance volume was a named operational problem, not a secondary concern. Drata's ability to automate questionnaire responses and give customers self-serve access to compliance documentation addressed a pain point that neither competitor resolved as directly.
[ How Drata solved it ]
Drata's Workspaces gave the firm a compliance architecture that matched its operating model: shared controls and policies where jurisdictions overlapped, with enough entity-level separation to satisfy different regulatory requirements. That distinction, Workspaces versus isolated instances, was the central technical question in the evaluation, and Drata's answer was the most credible one on the table.
Drata's evidence automation and multi-framework mapping directly addressed the audit volume problem, replacing manual evidence gathering with continuous control monitoring across ISO 27001 and SOC 2 simultaneously. Trust Center and questionnaire automation reduced the supplier assurance burden that had been consuming staff time, allowing the security team to redirect capacity toward certification readiness rather than inbox management.
For group risk governance, Drata's API and export capabilities allowed the platform to feed risk signals into the firm's existing risk management infrastructure rather than requiring a wholesale replacement. The integration sequencing, identity provider and cloud infrastructure first, then version control and ticketing tools, matched the firm's own prioritization and gave the evaluation a concrete proof path before commercial commitment.
[ Before and after Drata ]
Before Drata, 54 manual audits in a single year had turned compliance into a full-time operational burden with no automation, no shared control infrastructure, and no credible path to multi-jurisdiction scale.
After, the firm launched ISO 27001 and SOC 2 programs simultaneously under a single automated platform, with a workspace architecture already designed to extend to Ireland, Spain, and beyond.
[ Business outcome ]
The firm entered 2026 with a structured, automated compliance program in place of a manual, people-intensive one. A certification timeline that had been aspirational became a scheduled operational deliverable, with ISO 27001 and SOC 2 programs running in parallel under a single platform.
The multi-entity architecture the firm needed to scale into Ireland and Spain was established from day one, not retrofitted later. Supplier assurance and questionnaire workflows that had consumed significant staff time moved to automated handling, freeing the security function to focus on control management and audit readiness rather than repetitive diligence responses. The 36-month commercial structure was designed to absorb future jurisdictions and frameworks without reopening the architecture debate each time.