supernav-iconDrataverse - June 22 | Drata’s inaugural user and compliance summit
Drata Wordmark Black
  • Solutions
    • Platform
      • Startup
      • Scale
      • Audit Hub
      • Trust Center
      • Risk Management
      • Open API
      • Integrations
    • Frameworks
      • SOC 2
      • ISO 27001
      • HIPAA
      • GDPR
      • Custom Frameworks
      • All Frameworks
    • SOC 2 Compliance: A Beginner's Guide
      Access the Guide
      SOC 2 Guide
  • Resources
    • Resources
      • Blog
      • Drata Events
      • Webinars
      • Reports
      • Compliance Glossary
      • Community
      • API Documentation
    • June 22: Attend Drata's Inaugural User and Compliance Summit
      Register
      Attend Drata's Inaugural User and Compliance Summit
  • Auditors
  • Customers
  • Company
    • Company
      • Careers
      • Auditors
      • Partners
      • Press
      • Security
      • Contact Us
    • Drata Named One of the Best Workplaces in Technology
      Read More
      Drata Linkedin Global Nav
  • Sign In
  • Get Started
  • Sign In
  • Get Started
HomeResponsible Disclosure Policy

Responsible Disclosure Policy

Last update: September 14, 2021

Drata is committed to ensuring the safety and security of our customers. We aim to foster an open partnership with the security community, and we recognize that the work the community does is important in continuing to ensure safety and security for all of our customers. We have developed this policy to both reflect our corporate values and to uphold our legal responsibility to good-faith security researchers that are providing us with their expertise.


Scope


Drata's Responsible Disclosure Policy covers the following products:

  • Drata's core platform


We intend to increase our scope as we build capacity and experience with this process. Researchers who submit a vulnerability report to us will be given full credit on our website once the submission has been accepted and validated by our product security team.


Legal Posture


Drata will not engage in legal action against individuals who submit vulnerability reports through our Vulnerability Reporting inbox. We openly accept reports for the currently listed Drata products. We agree not to pursue legal action against individuals who:

  • Engage in testing of systems/research without harming Drata or its customers.

  • Engage in vulnerability testing within the scope of our vulnerability disclosure program.

  • Test on products without affecting customers, or receive permission/consent from customers before engaging in vulnerability testing against their devices/software, etc.

  • Adhere to the laws of their location and the location of Drata. For example, violating laws that would only result in a claim by Drata (and not a criminal claim) may be acceptable as Drata is authorizing the activity (reverse engineering or circumventing protective measures) to improve its system.

  • Refrain from disclosing vulnerability details to the public before a mutually agreed-upon timeframe expires.


How to Submit a Vulnerability


To submit a vulnerability report to Drata's Product Security Team, please utilize the following email [email protected].


Preference, Prioritization, and Acceptance Criteria


We will use the following criteria to prioritize and triage submissions.


What we would like to see from you:

  • Well-written reports in English will have a higher probability of resolution.

  • Reports that include proof-of-concept code equip us to better triage.

  • Reports that include only crash dumps or other automated tool output may receive lower priority.

  • Reports that include products not on the initial scope list may receive lower priority.

  • Please include how you found the bug, the impact, and any potential remediation.

  • Please include any plans or intentions for public disclosure.


What you can expect from Drata:

  • A timely response to your email (within 2 business days).

  • After triage, we will send an expected timeline, and commit to being as transparent as possible about the remediation timeline as well as on issues or challenges that may extend it.

  • An open dialog to discuss issues.

  • Notification when the vulnerability analysis has completed each stage of our review.

  • Credit after the vulnerability has been validated and fixed.

If we are unable to resolve communication issues or other problems, Drata may bring in a neutral third party to assist in determining how best to handle the vulnerability.

Drata Wordmark White

Drata is a security and compliance automation platform that continuously monitors and collects evidence of a company’s security controls, while streamlining workflows to ensure audit-readiness.

Solutions

StartupScaleEnhanceDrata PlatformIntegrations
Frameworks
SOC 2ISO 27001HIPAAGDPRCustom FrameworksAll Frameworks
Resources
BlogDrata EventsWebinarsReportsCompliance GlossaryCommunityAPI Documentation
Company
Careers
HIRING
CustomersAuditorsPartnersPressContact Us
Trust
Security and ComplianceTrust CenterSystem Status
Become a Trusted Newsletter Insider

The latest security and compliance news, delivered.

Secured DesktopSecured Desktop

© 2023 Drata Inc. All rights reserved.

Privacy PolicyGDPRTermsCookiesDisclosure PolicySub-processorsData Processing Addendum