Note: This feature is available in the New Drata Experience only.
Drata notifications can now be delivered directly to individual users in Microsoft Teams — not just shared channels. Microsoft Teams direct messaging is now on par with Slack.
Why It Matters
- Compliance alerts reach the right person faster, reducing the time from notification to action.
- Customers who rely on Microsoft Teams day-to-day no longer need to check a shared channel to find alerts meant for them.
- Strengthens the Monitoring & Remediation workflow by making notifications more targeted and actionable.
What's New
- Microsoft Teams direct messages are now a supported notification delivery option in Drata.
- Supports direct messaging for the following Notification Rule types:
- Personnel with Pending Actions
- Required Approvals (for controls)
- Control Evidence Updates
- Workflow Updates
- Supports direct messaging for Custom Workflows using the Send Microsoft Teams message action.
Notes
- This release is focused on Microsoft Teams direct messaging within the Notifications area.
- This change applies to the New Experience only. No changes were made to the Classic experience.
- Direct messages are sent through the Drata App in Microsoft Teams — not to a user's personal chat. Ensure the Drata App is installed in Microsoft Teams before enabling this option.
- Microsoft Teams does not support sending notifications to private channels.
- Personal Settings > Notifications must be turned on for Teams notifications to work.
Learn more: Organization settings: Notifications rules and Manage Notifications for Required Approvals and Control Updates