Question Classification and Subject Matter Expert Assignment helps Assurance teams route security questionnaire questions with less manual coordination. AI Questionnaire Assistance classifies questions by configured Subject Areas, then recommends or assigns SMEs based on the organization's workflow. SMEs get periodic reminders to review their assigned questions, or can use My Questions to find questionnaires that need their input and mark responses "Ready for Review" when they're ready for owner approval.
What's New
- Classify questions: AI Questionnaire Assistance maps questions to configured Subject Areas, including questions that span multiple topics.
- Route to SMEs: Review AI-recommended assignments before they go out, or let AIQA route questions directly to designated primary contacts.
- Keep responses moving: Reminders go out daily for unanswered questions when a questionnaire is due within a week, and weekly when the due date is farther out.
- Signal readiness: SMEs can mark responses "Ready for Review" so questionnaire owners know when to review and approve.
- Track incoming work: SMEs can use My Questions to see which questionnaires need their input.
Notes
- Available now in Early Access.
- SMEs need access to edit questionnaires to answer directly, or at minimum view access to respond in a question's messages tab.
Frequently Asked Questions
Q: How does AI Questionnaire Assistance assign questions to SMEs?
A: It classifies questions against configured Subject Areas and recommends or assigns the designated SMEs. People working in the Questionnaire can review, correct, or change assignments as needed.
Q: What must be configured first?
A: Organizations need to configure Subject Areas, add the relevant SMEs, and make sure they have access to edit questionnaires so they can answer.
Q: How do SMEs find their assigned questions?
A: SMEs use My Questions to see an overview of questionnaires that require their input, or by getting the email reminder.