Knowledge Base Suggestions introduces a lightweight approval queue that captures newly written questionnaire responses before they become official KB entries.
- Questionnaire contributors can propose answers directly from questionnaires.
- KB editors review, accept, or dismiss entries in the KB Suggestions queue.
- Accepted answers immediately become searchable, reusable Knowledge Base entries.
Note: This feature is off by default. To enable it, go to Settings > Knowledge Base.
To learn more, refer to SafeBase Knowledge Base (FAQ) — Suggestions.